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SM Portrait of Shannon Madden

Shannon Madden

Seasoned counselor blending CBT and practical skills

LPC Arizona

Experience
26 years in practice
Focus areas
Stress, Anxiety, Grief, Self esteem
Approaches
Cognitive Behavioral Therapy (CBT), Client-Centered Therapy
Languages
English

About Shannon

Shannon Madden is a Licensed Professional Counselor (LPC) in Arizona with 26 years of experience in mental health work.

Background and approach

She trained in counseling and organizational management, and over the course of her career she has worked in crisis counseling roles, emergency room settings, PTSD-focused care for first responders and military personnel, and leadership positions in psychological health and hospital intake. Her background includes substantial continuing education in trauma-related interventions and neuropsychology, which informs a practical, skills-based approach.

Her counseling style emphasizes Cognitive Behavioral Therapy, helping clients identify the thoughts and beliefs that shape emotions and behavior. Shannon uses structured tools such as worksheets alongside psychoeducation about neurobiology to make change feel actionable, and she often brings warmth and occasional humor into early sessions to build rapport.

She also integrates client-centered listening and techniques from mindfulness and emotionally-focused work when those approaches match a client’s needs.

Shannon works with a broad range of concerns including stress, anxiety, grief, depression, trauma and abuse, sleeping problems, anger, bipolar symptoms, self-esteem, career and life transitions, and compassion fatigue, plus related issues such as caregiver stress, chronic illness, codependency, and family-of-origin struggles. She offers counseling in English and provides online formats to fit varied schedules.

How Shannon Uses Practical Therapies Online

Shannon commonly draws on Cognitive Behavioral Therapy and Client-Centered Therapy in online work. CBT focuses on identifying and shifting unhelpful thoughts and behaviors through structured exercises and skills practice, which can help with anxiety, depression, sleep issues, and coping with life changes. Client-centered therapy emphasizes a supportive, nonjudgmental relationship and reflective listening to help clients explore their goals and emotions at their own pace.

She also integrates Emotionally-Focused Therapy at times to help people notice and work with emotional patterns that affect relationships and personal wellbeing. That approach helps clients understand deeper emotional responses and develop new ways to connect with their needs and feelings.

Finding the right approach is part of the process; she collaborates with each client to determine which methods fit best given their goals, history, and preferences. That collaborative process may combine structured CBT tools with reflective client-centered work and emotionally-focused strategies when appropriate.

Online therapy offers practical flexibility through video calls, phone sessions, live chat, and text-based messaging. These options make it easier to maintain continuity of care around work, caregiving, and travel, while allowing clients to practice skills and check in between sessions in formats that suit their lifestyle.

Frequently asked questions

What concerns does Shannon commonly address?
She works with a wide range of issues including stress, anxiety, grief, depression, trauma and abuse, sleeping difficulties, anger, bipolar symptoms, self-esteem, career and life transitions, and compassion fatigue.
What is Shannon's therapeutic style like?
Her work emphasizes Cognitive Behavioral Therapy with practical worksheets and neurobiology-based explanations, balanced by client-centered listening and elements of mindfulness and emotionally-focused techniques when helpful.
What is her professional background and experience?
She has 26 years in mental health including crisis counseling for fire and emergency departments, PTSD-focused roles with first responders and military personnel, and leadership positions in psychological health and hospital intake.
What credentials and location are listed for this therapist?
She is a Licensed Professional Counselor with license AZ LPC 11886 and practices from Arizona.
Does she provide services in other languages or to international clients?
Sessions are offered in English, and she is not currently accepting international clients.
Which session formats are available with this therapist?
Shannon offers video calls, phone sessions, live chat, and text-based messaging to accommodate different preferences and schedules.
How are fees and payment handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with Shannon?
To get started select the Start Therapy button, complete a short matching questionnaire, and schedule according to her availability.

Areas of expertise

Primary focus

Also works with

Family conflictsTrauma and abuseSleeping disordersAnger managementBipolar disorderCoping with life changesCompassion fatigue

Additional focus areas

AbandonmentAging and geriatric issuesCaregiver issues and stressChronic pain, illness, and disabilityCodependencyCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDivorce and separationEmptinessFamily of origin issuesFamily problemsFirst responder issuesForgivenessGuilt and shameHospice and end-of-life counselingInfidelityIsolation / lonelinessJealousyLife purposeMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPhobiasPostpartum depressionPost-traumatic stressSeasonal Affective Disorder (SAD)Self-harmSelf-loveSocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Client-Centered TherapyCognitive Behavioral Therapy (CBT)Emotionally-Focused Therapy (EFT)Mindfulness TherapyMotivational InterviewingSolution-Focused Therapy

Experience

26+ years

Licensed

Arizona

Languages

English